Citygate Outlets is owned by a consortium of Hong Kong's leading property developers and managed by Swire Properties Management Limited. When it first opened for business in 2000, the mall was simply known as Citygate. Following a major shift in market position, the mall renamed itself Citygate Outlets in August 2006 and became Hong Kong's first-and only-outlet mall. Outlets in the mall currently offer year-round discounts of 30-70% on all merchandise.
Citygate Outlets has almost half a million square feet of retail space: 75 shops and 14 restaurants, a 6-screen multiplex cinema, a 3-suite spa centre, and Asia’s largest outdoor kinetic fountain. The Citygate complex also includes 160,000 square feet (15,000 m2) of office space, as well as subterranean parking for over 1,100 cars. The 440-room Novotel Citygate Hong Kong hotel is also connected to the mall.
Citygate Outlets has made extensive use of glass and natural light. The mall features two sky-lit atriums, located at the northern and southern ends of the complex. These two atriums are connected to one another by walkways. The mall comprises five storeys, two of which are basement levels. There is a large restaurant-in-restaurant called foodrepublic on the mall’s topmost level. Unusually for Hong Kong, Citygate Outlets includes a large open-air piazza called The Square. Asia’s largest outdoor kinetic fountain is located here, and the space is often used for artistic performances, open-air exhibitions and special events.
Citygate Outlets has 63 outlets, including over 70 well-known international brand names. Anchor tenants include Club 21, ESPRIT and I.T It’s a place where visitors can search for off-season goods at large discounts they won’t find elsewhere in Hong Kong. Store interiors are spacious and bright, and fitting rooms are widely available. As with popular outlet mall in western countries, Citygate Outlets places heavy emphasis on being a family destination where visitors can enjoy dining and other leisure activities in a setting that’s close to nature. In 2007, Citygate Outlets won a Silver in the International Council of Shopping Centre MAXI Awards (Category Integration section). It was the first time that a mall in Asia won an ICSC MAXI Award.